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1. General
1.1 These Terms and Conditions govern the use of the website Boxofcolor.com and the purchase of products from our online store.
1.2 By placing an order on this website, the customer agrees to be bound by these Terms and Conditions.
1.3 Boxofcolor.com reserves the right to update or modify these Terms and Conditions at any time. Any changes will apply to orders placed after the updated version is published.
2. Prices
2.1 All prices displayed on Boxofcolor.com are shown in the selected currency and include VAT where applicable.
2.2 We make every effort to ensure product prices are accurate. However, if an error occurs, we reserve the right to correct the price and inform the customer before processing the order.
2.3 If the correct price of a product is higher than the price displayed, the customer will be contacted and may choose to confirm the order at the correct price or cancel it.
2.4 Prices may change at any time, but these changes will not affect orders that have already been confirmed.
3. Payments
3.1 Payments must be completed using one of the payment methods available at checkout.
3.2 Accepted payment methods may include credit cards (Visa, MasterCard, American Express), debit cards, and other secure online payment services.
3.3 All payments are processed securely through trusted payment providers. Boxofcolor.com does not store full credit card details.
4. Orders
4.1 All orders are subject to product availability and confirmation.
4.2 After placing an order, the customer will receive an email confirming receipt of the order. This email does not constitute acceptance of the order.
4.3 A contract between the customer and Boxofcolor.com is formed when the order is dispatched.
4.4 Boxofcolor.com reserves the right to cancel or refuse orders in cases of suspected fraud, resale activity, or violation of these Terms.
5. Delivery
5.1 Boxofcolor.com ships to the destinations listed on the website.
5.2 Delivery times provided during checkout are estimates and may vary depending on the destination and shipping carrier.
5.3 Boxofcolor.com is not responsible for delays caused by carriers, customs processes, or other external factors.
5.4 For international shipments, customers may be required to pay import duties, customs fees, or taxes. These charges are the responsibility of the customer.
6. Shipping and Risk
6.1 Risk of loss or damage to the products transfers to the customer once the goods are delivered to the address provided during checkout.
6.2 Customers must ensure that delivery information is correct. Boxofcolor.com cannot be held responsible for delivery issues resulting from incorrect addresses.
7. Returns and Refunds
7.1 Customers have the right to withdraw from a purchase within 14 days of receiving the product, in accordance with EU consumer protection law.
7.2 To initiate a return, customers must contact us at customerservice@boxofcolor.com.
7.3 Returned items must be unused, in their original packaging, and in resalable condition.
7.4 Refunds will be processed using the original payment method once the returned item has been received and inspected.
7.5 Shipping costs for returns may be the responsibility of the customer unless the item is defective or incorrect.
8. Damaged or Incorrect Products
8.1 If a product arrives damaged or incorrect, the customer must notify Boxofcolor.com within 14 days of delivery.
8.2 In such cases, customers may be eligible for a replacement or full refund.
9. Limitation of Liability
9.1 Boxofcolor.com supplies products for personal use only and shall not be liable for business losses including loss of profit, business interruption, or loss of business opportunity.
9.2 Nothing in these Terms limits the customer’s statutory rights under applicable consumer protection laws.
10. Intellectual Property
10.1 All content on Boxofcolor.com, including text, images, logos, and design, is the property of Boxofcolor.com or its licensors.
10.2 This content may not be copied, reproduced, or used without prior written permission.
11. Privacy and Data Protection (GDPR)
11.1 Boxofcolor.com processes personal data in accordance with the General Data Protection Regulation (GDPR).
11.2 Personal data is collected only for purposes such as processing orders, customer support, and improving the website.
11.3 Customers have the right to access, correct, or request deletion of their personal data.
11.4 Customers may exercise their data protection rights by contacting customerservice@boxofcolor.com.
11.5 For more detailed information about how we process personal data, please refer to our Privacy Policy.
12. Cookies
12.1 Boxofcolor.com uses cookies and similar technologies to improve user experience, analyze website traffic, and personalize content.
12.2 Users can manage cookie preferences through their browser settings or the website’s cookie banner.
13. Governing Law
13.1 These Terms and Conditions are governed by applicable European consumer protection laws.
13.2 Any disputes will be handled in accordance with the applicable legal jurisdiction.
14. Contact
If you have any questions about these Terms and Conditions, please contact us:
Email: customerservice@boxofcolor.com
Website: https://boxofcolor.com
